Shipping Policy

Last Updated:14th June 2026

Thank you for shopping with My Piercing.

We are committed to processing and shipping your order as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be extended.

Shipping Locations

We currently ship throughout Australia.

International shipping may be offered in the future.

Shipping Costs

Shipping costs are calculated at checkout and are based on the delivery location and shipping method selected.

Any applicable shipping charges will be clearly displayed before payment is completed.

Delivery Timeframes

Estimated delivery times are provided by our shipping partners and are intended as a guide only.

Delivery timeframes may vary due to:

• Carrier delays
• Weather events
• Public holidays
• Peak shipping periods
• Regional or remote delivery locations

My Piercing  cannot guarantee specific delivery dates.

Tracking Information

Where available, tracking details will be provided once your order has been dispatched.

Customers are responsible for monitoring tracking updates and ensuring delivery information is correct.

Incorrect Shipping Information

Please ensure your delivery address is accurate when placing your order.

My Piercing Pillow™ is not responsible for delays, losses, or additional shipping costs resulting from incorrect or incomplete address information supplied by the customer.

Lost Parcels

If your parcel appears lost in transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate the shipment and determine the appropriate outcome.

Investigation timeframes are determined by the shipping carrier.

Delivered Parcels

Once tracking confirms a parcel has been successfully delivered to the address provided at checkout, responsibility for the parcel transfers to the customer.

My Piercing is not responsible for parcels that are lost, stolen, damaged, or misplaced after delivery has been confirmed by the shipping carrier.

If you believe your parcel has been stolen after delivery, we recommend contacting your local authorities and the shipping carrier directly.

Australian Consumer Law

Nothing in this Shipping Policy excludes, restricts, or modifies any rights or remedies available to consumers under Australian Consumer Law.

Contact Us

For shipping enquiries, please contact:

Email: @mypiercing.au

My Piercing 
Australia